Key Factors to Consider When Choosing an Electric Company

Factors when choosing best electric company
Factors when choosing best electric company

Even if you are familiar with all the different electric companies in Texas, you still need help when it comes to choosing the best energy provider to suit your needs.

The truth is, there are key factors that affect electricity pricing across the globe.

You’ll need to take several factors into account, like a company’s financial stability, reputation, number of plans they offer, their customer service, how easy it is to do business with them, and, of course, the price of electricity.


When it’s time to choose an energy provider, remember that, for your own purposes, the “best” electric company will be the one with the overall package that meets your needs.

Don’t make the mistake of choosing the cheapest electric company, in terms of pricing per kilowatt-hour.

So, as you set out to compare energy providers in your area, use several criteria to make your final decision.

How to Choose the Right Electric Company

Spend time doing some homework and researching providers.

Too many consumers make the common mistake of jumping on either the lowest price or the largest provider in their area.

It makes sense to choose an electric company the same way you purchase a car; rarely do you buy the “cheapest” vehicle on the lot.

Instead, you consider multiple variables, like the cost of maintenance, reliability, and future resale value.

When choosing an energy provider, consider using the following categories to evaluate your candidates:

Customer Service

Make a few “test calls” to a few companies and see how well their customer service function works.

Do they answer around the clock? Does every call go straight to voicemail? Is there an option to “speak with a representative”? These are all pertinent questions to ask.


Read the fine print on any plan you are considering. Check for hidden fees, overage penalties, and similar charges.


It’s usually relatively easy to compare pricing per kilowatt-hour from plan to plan, and that should be part of your evaluation process.

See if there are special low-cost and/or discount plans for people who use off-peak electricity.

If a provider is willing to encourage consumers to use less power, or use it during low-demand hours, that’s a sign that the company has energy conservation as part of its business philosophy.

Also Read: List of Hydroelectric power companies in Nigeria

Ease of Doing Business

Read online reviews and try to find out if it’s easy or difficult to interact with the company’s employees (whether this interaction is by phone, text messaging, or email).

Choice of Various Plans

It’s a good sign when a provider offers several pricing and usage plans for consumers. That means the company is doing its best to accommodate consumers of various income levels.

Financial Stability

There’s a lot of information online about the financial stability of energy providers.

Avoid companies that appear to be on the brink of bankruptcy or have very shaky investments.